Shipping Policy

Effective Date: July 2, 2026

Thank you for shopping with Gus Paul Prints. We take pride in creating high-quality canvas artwork and carefully preparing each order for shipment.

Order Processing

Most orders are processed within 2–5 business days after payment has been received. During periods of high order volume, holidays, or promotional events, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information, if available.

Shipping Times

Estimated delivery times begin once your order has been shipped.

• Standard Shipping: 3–7 business days
• Expedited Shipping (if offered): Delivery times are shown at checkout.

Please note that shipping estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your order size, weight, destination, and selected shipping method.

Shipping Locations

We currently ship within the United States. If international shipping becomes available, eligible destinations will be displayed during checkout.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, it is in the care of the shipping carrier. While we will gladly assist in locating your package, Gus Paul Prints is not responsible for delays, lost, or stolen packages after they have been marked as delivered by the carrier.

If your package appears to be lost in transit, please contact us so we can help initiate a carrier investigation.

Damaged Shipments

If your canvas arrives damaged, please contact us within 7 days of delivery at guspaulprints@gmail.com.

To help us resolve the issue quickly, please include:

• Your order number
• Photos of the damaged product
• Photos of the packaging
• A brief description of the damage

We will review your claim and work with you to provide an appropriate resolution.

Order Changes & Cancellations

Because orders begin processing shortly after they are placed, requests to change or cancel an order cannot be guaranteed. If you need assistance, please contact us as soon as possible.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact us at guspaulprints@gmail.com.